Twenty years ago, Brian Connolly and Shelley Gunton saw an opportunity to make high quality, healthy food for dogs and cats. As pet parents, they understood how people truly consider their dogs and cats to be members of their family-and are always seeking better quality products for their pets. That was the beginning of Castor & Pollux Natural PetWorks. We assembled a team of experts in animal nutrition, organic and natural ingredients, processing, packaging, distribution, veterinary medicine, and technology. Our goal was to provide pet parents with healthy, safe, and innovative choices for their dogs and cats. Launching in 2000, Castor & Pollux Natural PetWorks was the first branded, premium quality line of natural specialty food and supplies for pets. But we're not satisfied yet. As long as there are dogs and cats in the world, we'll be constantly looking for new ways to make their lives better through wholesome, organic and natural nutrition. And no one does natural like we do.
We can ship to virtually any address in the US. Note that there are restrictions on some products.
When you place an order, we will estimate shipping and delivery dates for you based upon the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight and dimensionally-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
Any returns may be subject to a 10% restocking fee at our election.
Credit will be provided upon the physical receipt of the returned product. Please note that shipping charges are not refundable unless Rhea Manor Natural Market is found to have shipped the incorrect, or an expired item.
To view the entire returns policy, please visit our Shipping & Returns Policy page.